Return & Refund
Thank you for shopping on Lakesidebubbles.com
Online purchases made through Lakesidebubbles.com can be returned or exchanged within 15 days from the delivery date.
Order Cancellation
If you want to cancel the order, please contact us through email and provide your order number and state the reason.
- a. For orders cancelled within 24 hours of purchase but not shipped, we will offer a full refund.
- b. We will NOT accept order cancellation requests if the orders have been shipped. Please apply for a return after receiving the package.
- c. Generally, you will receive a refund within 5 to 15 business days. If you do not receive a refund within 30 days, please contact us via email.
Return/Exchange Process
- a. All return/exchange items must be returned unworn, undamaged, unwashed, and with all the original labels attached in the original packaging. Otherwise, the buyer is responsible for all incurred fees, and there will be no refund.
- b. Items can be returned or exchanged within 15 days from the delivery date. Note that overdue requests may not be accepted.
- c. Return shipping fees are at the customer's own expense.
- d. We do not accept returned items that were sent back directly without notifying us first.
Step 1: Please email our customer service representatives at info@lakesidebubbles.com to get a return authorization and return address, stating your order number and reason for return.
Step 2: After receiving your email with an exchange/return request, our customer service representatives will send the exchange/return instructions back to you via email. Please follow the instructions to process the exchange/return.
Step 3: You will receive a refund within one week or have an exchange order processed after we receive your package. We'll email you once we process your refund or exchange, and the refund will be issued to your original payment method. Generally, you will receive a refund within 5 to 15 business days. If you do not receive a refund within 30 days, please contact us via email.
Contact Us
If you encounter any issues, feel free to contact us through email at info@lakesidebubbles.com